At Tranzac, we are committed to providing exceptional services and ensuring our customers' satisfaction. If, for any reason, you are not entirely satisfied with our subscription-based services, we offer a fair and transparent refund policy to address your concerns.
For customers with monthly subscriptions, you may cancel your subscription at any time by contacting our customer support team or through your account settings. Upon cancellation, you will have access to the subscribed services until the end of the current billing cycle. No further charges will be made, and you will not be billed for the subsequent period.
If you are dissatisfied with our services or believe that they do not meet your expectations, please contact our customer support team within 30 days of the initial subscription purchase. We will evaluate your case and determine eligibility for a refund based on the nature of the concerns raised.
In the event of technical issues or service disruptions that significantly affect your ability to use Tranzac's platform, please report the problem to our support team. We will diligently investigate the matter and work towards resolving the issue promptly. If the problem remains unresolved and significantly impacts your experience, you may be eligible for a refund.
Please note that if you fail to adhere to the terms and conditions outlined in this refund policy, your request may not be eligible for a refund.
For any inquiries or assistance regarding refunds or our refund policy, please contact our customer support team:
Email: support@tranzac.app
Tranzac reserves the right to modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage customers to review this policy periodically to stay informed about our refund practices.